Customers with complaints about their gas or electricity service typically have to contact their supplier six times before their issue is resolved.

China uncovers $10bn worth of fake trades among companies as part of a nationwide crackdown.

The US sportswear firm Nike sees a 23% jump in quarterly profit thanks in part to football fever from this year's World Cup.

The US grants permission to six television and movie companies to allow for the use of drones to shoot film scenes.

The outgoing head of the civil service predicts another five years of UK government spending cuts - and says making them will be "even harder".

One of the country's most successful fund managers, Neil Woodford, criticises his industry for charging customers too much, and paying its managers too much.

The company responsible for printing Bank of England banknotes sees its shares plunge 26% after it issues a profits warning.

Annual house price growth accelerated to 8.4% in England and Wales in August - the highest rate of increase for nearly seven years, figures show.